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Privacy Policy

How EASE handles personal information on this platform

Last updated: August 2026

1. Who we are

This Privacy Policy applies to the digital platforms operated by Empowerment through Agriculture & Skills Education (EASE), a non-profit organisation based in Basse, Upper River Region, The Gambia. Contact us via the Contact page or the details in the site footer.

Our platforms include the public website (programmes, news, opportunities, donations, volunteering, certificate verification, and Partner API documentation), the staff portal (IEMS), and student and donor portals for authorised users.

2. Information we collect

Depending on how you use the platform, we may process:

  • Account and access data — username, name, email, role, authentication details (including multi-factor authentication where enabled), session and security events.
  • Public inquiries and applications — name, contact details, subject, and message content submitted through Contact, Volunteer, Donate, or related forms; scholarship applicant account details where you create a tracker account.
  • Programme records — student, donor, project, farmer, cooperative, and related operational data entered by authorised staff for EASE’s programmes.
  • Technical data — IP address, browser/device information, approximate access times, and security logs needed to operate and protect the service.
  • Cookies and similar technologies — essential cookies for security, forms (CSRF), and signed-in sessions; and, only if you choose “Accept all” on the cookie banner, first-party analytics cookies used to measure public-portal use. You can use the portal with essential cookies only.

3. Why we use your information

We use personal information to:

  • Deliver education, agriculture, and community empowerment programmes
  • Respond to inquiries, volunteer applications, and donation intents
  • Manage sponsorships, student progress, and donor relationships where authorised
  • Issue and allow verification of certificates
  • Publish appropriate public information (news, impact stories, programme updates)
  • Authenticate users, enforce permissions, and protect accounts against misuse
  • Maintain audit trails, improve reliability, and meet legal obligations

4. What we publish publicly

Some information is intentionally public—for example news, galleries, testimonials, programme overviews, aggregate impact statistics, and certificate verification results for a number you choose to look up. Confidential student, donor, and staff records are not published for open browsing.

5. Sharing and disclosure

We do not sell personal information. Information may be shared with authorised EASE staff as needed for their duties; with partner systems through the Partner API only under controlled credentials and agreed scopes; and with law-enforcement or oversight bodies when required by Gambian law. Service providers who host or support the platform may process data solely to deliver those technical services under EASE’s direction.

6. Retention

We retain account, programme, inquiry, donation, and audit records for as long as needed for EASE’s operational, donor-reporting, archival, and legal purposes. When data is no longer required, it is deleted or archived according to EASE procedures.

7. Security

We apply administrative and technical controls appropriate to a non-profit digital service, including authenticated access, role-based permissions, optional multi-factor authentication, session and password policies, and activity monitoring. No online system can be guaranteed completely secure; users must also protect their credentials and devices.

8. Your choices and requests

If you have a portal account, you can update certain profile and security settings from within the portal. To ask about access, correction, or deletion of personal information we hold about you (where applicable), use the Contact page or the email listed in the footer.

9. Children

EASE programmes may support students and youth. Public portal accounts and inquiry forms are intended for adults or authorised guardians/staff. We do not knowingly create public-facing accounts for children without appropriate oversight.

10. Changes to this policy

We may update this Privacy Policy to reflect changes in the platform, law, or EASE practice. The “Last updated” date above will change when we do. Continued use of the platform after an update constitutes notice of the revised policy.

11. Contact

Empowerment through Agriculture & Skills Education (EASE)
Basse, Upper River Region, The Gambia
Or use the Contact page.